RAM. Revista de Administração Mackenzie (1678-6971)
MARKETING DE RELACIONAMENTO (CRM): ESTADO DA ARTE, REVISÃO BIBLIOMÉTRICA DA PRODUÇÃO NACIONAL DE PRIMEIRA LINHA, INSTITUCIONALIZAÇÃO DA PESQUISA NO BRASIL E AGENDA DE PESQUISA
This tool is under development and it is available in Beta Test version
This tool is under development and it was published with the objective to test the usage and performance. All the indicators are real and they are gradually being loaded. Slowness and out of service problems may occur in this version.