SciELO Analytics (Beta)

Portugal

Tourism & Management Studies (2182-8458)

The interactive effects of extrinsic and intrinsic motivations on service recovery performance in the hospitality industry: the mediating role of self-efficacy

Document indicators

altmetrics

loading

received citations

loading

references

Charts

loading

This tool is under development and it is available in Beta Test version

This tool is under development and it was published with the objective to test the usage and performance. All the indicators are real and they are gradually being loaded. Slowness and out of service problems may occur in this version.

SciELO - Scientific Electronic Library Online
FAPESP CNPq BIREME FapUnifesp

Avenida Onze de Junho, 269 - Vila Clementino 04041-050 São Paulo

Tel.: +55 11 5083-3639/59 - Email: scielo@scielo.org