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Brasil
RAE eletrônica (1676-5648)
Pesquisa de satisfação: um modelo para planos de saúde

Received Citations (11)

publishing year previous first author document title
2020 Estudos Econômicos (São Paulo) Leão, Lucas Indicador de desenvolvimento institucional municipal: impactos sobre a economia dos municípios brasileiros
2014 Revista Facultad de Ciencias Económicas: Investigación y Reflexión EBERLE, LUCIENE DIMENSÕES DO RISCO PERCEBIDO NO PROCESSO DECISORIO DE ESCOLHA DE UM PLANO DE SAÚDE PRIVADO: UM ESTUDO DE CASO
2010 RAE eletrônica Eberle, Luciene Identification of the dimensions of the quality in services: a study applied in an institution of superior education
2020 Revista de Administração da UFSM Alves, Lilian FIDELIZAÇÃO DE CONSUMIDORAS NO VAREJO DE ROUPAS E CALÇADOS FEMININOS A PARTIR DA SATISFAÇÃO COM ATRIBUTOS QUALITATIVOS
2008 RAM. Revista de Administração Mackenzie Oliveira, Patrícia Whebber Souza de Strategic management of benefits: proposal of a mathematical model for employees' medical care
2008 RAE eletrônica Zacharias, Maria Luiza Barcellos The determinants of customer satisfaction with banking services
2013 Avaliação: Revista da Avaliação da Educação Superior (Campinas) Ishida, Jéssica Sayuri Satisfaction evaluation in distance education specialization programs: the pont of view of tutors and academics of PNANP/UAB
2011 JISTEM - Journal of Information Systems and Technology Management Côrtes, Pedro Luiz Hospital information systems: a study of electronic patient records
2010 Physis: Revista de Saúde Coletiva Moimaz, Suzely Adas Saliba Satisfaction and perception of SUS's users about public health care
2009 Cadernos de Saúde Pública Correr, Cassyano Januário Patient satisfaction with pharmacy services: translation and validation of the Pharmacy Services Questionnaire for Brazil
2011 Cadernos de Saúde Pública Schiozer, Rafael Felipe Desempenho financeiro e satisfação do consumidor das operadoras de saúde suplementar no Brasil
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