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Revista de Administração Contemporânea (1415-6555)
Os impactos das reclamações on-line na lealdade dos consumidores: um estudo experimental

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2017 Revista de Administração Contemporânea Andrade, Adrianne Paula Vieira de Customer Engagement with Negative Electronic Word-of-mouth in Mobile Application Stores
2014 Revista de Administração Contemporânea Fajardo, Bernardo de Abreu Guelber The priming effect on the appraisal of unethical behaviors: an experimental study
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