SciELO Analytics (Beta)
Brasil
Interface - Comunicação, Saúde, Educação (1414-3283)
Negociações sociais para melhoria das condições de trabalho no setor de teleatendimento: o descompasso entre a posição das empresas e a realidade do trabalho

Received Citations (1)

publishing year previous first author document title
2014 Revista Psicologia Organizações e Trabalho Ziliotto, Denise Macedo Work organization in call centers: implications for operators' mental health
This tool is under development and it is available in Beta Test version
This tool is under development and it was published with the objective to test the usage and performance. All the indicators are real and they are gradually being loaded. Slowness and out of service problems may occur in this version.

SciELO - Scientific Electronic Library Online
FAPESP CNPq BIREME FapUnifesp

Avenida Onze de Junho, 269 - Vila Clementino 04041-050 São Paulo

Tel.: +55 11 5083-3639/59 - Email: scielo@scielo.org

Help

Developments

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.