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Gestão da qualidade em serviços de TI: em busca de competitividade

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publishing year	previous	first author	document title
2018	Psicología desde el Caribe	Geremia, Hellen Cristine	Organizational justice, turnover & information technology professional
2012	Revista Brasileira de Enfermagem	Ribeiro, Luana Cássia Miranda	Critical incident technique and its Nursing use: an integrative literature review

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