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REAd. Revista Eletrônica de Administração (Porto Alegre) (1413-2311)
Relacionamento com clientes do setor farmacêutico em Vitória-ES: uma análise dos impactos do nível de serviço esperado e ofertado na fidelização dos clientes

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2016 Motricidade Modesto, Jhomyr Dias Customer Satisfaction in Supervised Physical Education Services in Curitiba, Brazil: Application of QSCSEF
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