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Brasil
Revista de Administração de Empresas (0034-7590)
Um tour pelas medidas de satisfação do consumidor

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publishing year previous first author document title
2012 REAd. Revista Eletrônica de Administração (Porto Alegre) Mota, Márcio de Oliveira Analysis of the Brazilian mobile phone services: a proposal of an empirical model
2013 Tourism & Management Studies Eurico, Sofia Tourism graduates’ satisfaction: the new challenges for higher education institutions and for the tourism industry
2013 Psicologia: Teoria e Pesquisa Santos, Juliana Neves Relationship between organizational climate, perception of organizational change and customer satisfaction
2014 Tourism & Management Studies Abdalla, Márcio Moutinho Os antecedentes da intenção de recomendação de um destino turístico brasileiro
2020 Revista de Administração da UFSM Alves, Lilian FIDELIZAÇÃO DE CONSUMIDORAS NO VAREJO DE ROUPAS E CALÇADOS FEMININOS A PARTIR DA SATISFAÇÃO COM ATRIBUTOS QUALITATIVOS
2013 Estudios y perspectivas en turismo Monfort Barboza, Mariana Satisfacción del consumidor de servicios hoteleros: Implicaciones estratégicas
2013 Production Ribeiro, José Luis Duarte Determinants of satisfaction and quality attributes in beauty salon services
2019 Estudios y perspectivas en turismo Martins Cavalcante Costa, Marília Analysis of the Influence of the Environment on the Satisfaction of the Customers of a Restaurant of Low Gastronomy
2012 Estudios y perspectivas en turismo Pasquotto Mariani, Milton Augusto Determined elements of consumer tourist Service Satisfaction.
2006 Arquivos Brasileiros de Oftalmologia Hercos, Benigno Vicente Santos Ophthalmological service quality offered to outpatients of the Public Healthcare System
2017 Arquivos Brasileiros de Oftalmologia Hercos, Benigno Vicente Santos Qualidade do serviço oftalmológico prestado aos pacientes ambulatoriais dos sistemas de saúde público e privado
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