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Top 100 articles by number of accesses

article	html	pdf	abstract	total
Strategies for writing a research paper	23	1207	0	1230
Sistemas de Información de Marketing: una visión integradora	365	507	10	882
Touristic destination image in light of the service dominant logic of marketing	294	25	11	330
Text mining social media for competitive analysis	263	6	9	278
Validation of a scale of measurement of service quality, image, customer satisfaction and loyalty in traditional trade	232	34	10	276
Gestão estratégica de recursos humanos: identificando o processo de alinhamento estratégico	112	91	12	215
Internal marketing and job satisfaction in hotels in Via Costeira, Natal, Brazil	135	37	15	187
The Magical World of Disney: building relationships with clients from the brand personality	161	14	9	184
Application of geomarketing to coastal tourism areas	146	20	8	174
O impacto do boca-a-boca online: um estudo sobre a adoção de opiniões em comunidades de consumidores online	117	26	10	153
The cross-cultural impact of the ingenuine smiling celebrity in online advertising	124	16	8	148
Relacionamentos colaborativos e desempenho: uma análise sob a perspectiva dos clientes	85	33	17	135
Análisis del Turismo Gastronómico en la Provincia de Córdoba	69	23	40	132
Percepção de políticas de gestão de pessoas e comprometimento organizacional: o papel mediador da percepção de justiça organizacional	38	79	12	129
Contabilidade de gestão no terceiro setor: estudo empírico em instituições particulares de solidariedade social	90	31	4	125
Antecedentes organizacionales de la calidad de servicio: un modelo de relaciones estructurales	95	20	8	123
As redes de colaboração no turismo de base comunitária: implicações para a gestão participativa	67	33	21	121
Tourism and air transport - an economic evaluation of the Oporto Airport expansion project	99	8	13	120
Rio 2016 Olympics: analysis of the tourist perception of quality using TOURQUAL	99	3	12	114
Gestão do Risco nas “PME de Excelência”Portuguesas	74	23	16	113
Success factors for using ERP (Enterprise Resource Planning) systems to improve competitiveness in the hospitality industry	87	19	3	109
Validation of the Hospitality Culture Scale in the context of hotel industry	75	17	15	107
Organizational resilience: proposition for an integrated model and research agenda	79	20	8	107
La gestión del conocimiento en cadenas hoteleras: una revisión	94	10	1	105
Film-induced tourism: a systematic literature review	45	26	30	101
Marketing and social responsibility: an exploratory study of local tourism	60	19	22	101
Development of social media and web 2.0 in the top hotel chains	58	33	9	100
Estrutura de propriedade e criação de valor em companhias brasileiras	73	17	9	99
Impacts of the CSR strategies of technology companies on performance and competitiveness	75	20	4	99
Análisis de los determinantes de la predisposición a visitar un destino de turismo de bienestar: Tipologías del turista potencial	66	18	14	98
Tourism activities and companies in a sustainable adventure tourism destination: the Azores	64	17	16	97
Software as a Service: an effective platform to deliver holistic Hotel Performance Management Systems	52	25	20	97
Food services and customer loyalty in the hospitality industry	68	21	7	96
Near and similar restaurants: competitors or allies?	82	6	8	96
Coastal tourism development in Sinop as an emerging rural destination: A preliminary study from the residents’ perspective	79	3	13	95
La imagen del Camino de Santiago: Análisis de su representación promocional como producto turístico	56	22	16	94
Strategic human resources management and hotel performance	65	19	10	94
Impacts of mega-events on destination competitiveness and corruption perception in South American countries	77	4	12	93
Empirical analysis of the constituent factors of internal marketing orientation at Spanish hotels	78	13	1	92
Avaliação da qualidade dos serviços bancários online: Proposta de integração dos modelos SERVQUAL, Kano e QFD	62	20	10	92
Destination images of the ten most visited countries for potential Brazilian tourists	76	2	13	91
The effect of user-generated content on tourist behavior: the mediating role of destination image	35	52	3	90
Online travel agencies: factors influencing tourist purchase decision	56	28	6	90
A senses-based model for experiential tourism	46	19	24	89
Exploring the influence of audiences’ subjective well-being in sport event: the moderating role of leisure engagement	74	6	9	89
Analysis of the intent to purchase travel on the web	64	17	6	87
Careers: workers' perceptions of organizations’ support for their professional growth	54	25	8	87
Soft Skills as Key Competencies in Hospitality Higher Education: Matching Demand and Supply	51	21	13	85
Attitude and behavior on hotel choice in function of the perception of sustainable practices	57	22	6	85
Investigating the influencers of materialism in adolescence	57	23	5	85
Barreras al emprendimiento hotelero: un análisis sectorial	40	16	28	84
A Jornada Mundial da Juventude 2013: os impactos econômicos dos gastos dos peregrinos na Cidade do Rio de Janeiro	52	15	16	83
Práticas de Custeio e Controlo de Gestão no Sector Hoteleiro do Algarve	60	16	6	82
Mobile technology, games and nature areas: The tourist perspective	55	20	7	82
A aplicação do e-marketing nas redes hoteleiras do Brasil	44	31	7	82
Make or buy in the hotel marketing department: transaction costs, financial and relational performance	48	15	19	82
Motivational factors in sales team management and their influence on individual performance	60	10	11	81
Positive psychology and tourism: a systematic literature review	45	23	13	81
Âncoras de decisão: um estudo de precificação com produtos originais e réplicas	48	26	6	80
A relação virtuosa entre empreendedorismo e capital social: um estudo em empreendimentos de turismo em espaço rural em Portugal e no Brasil	43	24	13	80
Burnout and retaliatory attitudes: a study with young Brazilian workers	54	12	14	80
Psychological coaching as a driver to enhance the networking capabilities of young entrepreneurs	51	17	12	80
Top-down and bottom-up approach to competence management implementation: A case of two central banks	46	23	10	79
Estrutura do capital das PME da indústria transformadora portuguesa: uma análise com dados em painel	35	30	14	79
Place branding in tourism: a review of theoretical approaches and management practices	44	29	6	79
Economic and image impacts of summer Olympic games in tourist destinations: a literature review	50	20	9	79
A influência do género e da ocasião na frequência de consumo de vinho	55	15	7	77
The relationship of service quality dimensions of restaurant enterprises with satisfaction, behavioural intention, eWOM, and the moderating effect of atmosphere	62	8	7	77
Os determinantes psicológicos do consumidor verde	48	22	6	76
A aliança indissociável entre o turismo cultural e o turismo em espaço rural na Madeira	49	15	12	76
Key success factors on loyalty of festival visitors: the mediating effect of festival experience and festival image	61	5	10	76
Análisis del enoturista en la Denominación de Origen del Jerez-Xérès-Sherry (España)	38	30	7	75
Conhecimento financeiro de estudantes universitários na vertente do crédito	55	18	2	75
The influence of ethical dilemmas in the accounting	50	22	3	75
What type of online sales promotion do airline users prefer?: Analysis of the moderating role of users’ online experience level	50	16	8	74
Customer satisfaction in catering industry: Contrasts between Lithuania and Portugal	46	17	11	74
Competitive Intelligence in the Tourism Sector, with special focus on Southern Europe	52	19	3	74
La huella de la crisis y la estrategia de supervivencia en la industria hotelera Española: Una aproximación a través de los estados financieros	46	22	6	74
Performance management in university hospitals: an empirical analysis in a Brazilian institution	47	15	12	74
La Administración Inteligente Como Factor para Reducir el Fracaso Empresarial	57	10	5	72
Tourism, cultural activities and sustainability in the Spanish Mediterranean regions: a probit approach	48	18	6	72
Business model innovation: towards a conceptual framework	41	20	11	72
Estudo da relevância da norma ISO 9001 no desempenho das empresas portuguesas do sector da hotelaria	35	32	4	71
Analysis of corporate volunteering in internal market orientation and its effect on job satisfaction	54	15	2	71
Memorable Tourism Experience (MTE): a scale proposal and test	41	13	17	71
Consumption of experiences in boutique hotels in the context of e-WOM	49	15	7	71
Performance evaluation methods in the hotel industry	40	19	11	70
Online Advertising in the Tourism Industry and its Impact on Consumers: A Study to Investigate Online Advertising Tools, the Degree of Usage and Customer Preferences	54	10	5	69
Analysis of the public entrepreneurship phenomenon in a Brazilian state	46	16	7	69
Raising cultural awareness of local traditions through festival tourism	48	11	10	69
Análise da relação entre a satisfação dos consumidores e os preços ofertados no sítio booking.com	29	28	12	69
El uso de redes sociales por los hoteles como indicativo de gestión eficiente	45	17	7	69
Measuring quality regarding destination marketing: perceptions from local public stakeholders in Portugal	50	11	8	69
Gestão pública no turismo e o desenvolvimento de destinos turísticos em um estado da Federação Brasileira: uma análise do planejamento estratégico do turismo em Minas Gerais (2007-2010)	50	14	4	68
A influência do capital intelectual na satisfação laboral: um modelo estrutural aplicado a uma cooperativa de crédito	43	18	7	68
Analyzing customer profitability in hotels using activity based costing	46	14	8	68
Cooperation in tourism and regional development	35	18	15	68
Factores con un especial impacto en el nivel de innovación del sector hotelero español	53	10	4	67
Longevidade empresarial e características empreendedoras: análise das MPE’s da microrregião de Teófilo Otoni/Minas Gerais/Brasil	46	17	4	67
National culture, work-life balance and employee well-being in European tourism firms: the moderating effect of uncertainty avoidance values	48	11	8	67

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